SAP B1 Support | WBC Software Lab Consulting

How outsourcing works with WBC when customer decides to outsource

STEP 1 NDA (Non-disclosure Agreement) Signup

STEP 2 Share outsourcing tasks with WBC

STEP 3 WBC will send effort estimate

STEP 4 Negotiations and approval from customer, with an advance payment

STEP 5 Customer prepare Sample Database with test data, Share the DB access information

STEP 6 WBC will send the tentative delivery schedule and Signoff after customer acceptance test, get the balance payment

Why Outsource?

WBC provide the services, that are scalable, secure, and efficient while improving the overall services and reducing the cost.

Top reason for outsource

Reduction and control of costs - Maintaining an in-house team of SAP consultants generally costs more than outsourcing.
Avoid large capital investment costs - Training requires an investment of time and money. Company can avoid the investment on training by outsourcing.
Insufficient resources available - In-House may not have sufficient resources, but specialized vendor definitely will have expertise functional and technical consultants
Company can focus on their core business and increase productivity - Company can focus on their core business and increase productivity.
Improve Quality - Consultants can tap into a vast network of SAP resources and knowledge bases to provide an optimum solution.
Solution delivery Time - Consultants often offer experience gained from various projects and industries that have faced the same business needs; hence, they are able to offer a comprehensive solution that also takes the integration aspect of a solution into account.
Foster Innovation - Innovative and creative idea to build the better solution.
System upgrades, enhancement packages and patches installation - A specialized vendor ensures installation of the latest support patches and provides post-installation support and services.

Advantage of Outsourcing

What can be outsourced?

System Integration
Application development
E-Commerce
End User support system

Problems with Outsourcing

Loss of control
Confidentiality & Security
Provider may not understand the Business process
Provider slow to react to changes in Strategy

How WBC overcome all these outsourcing problem

Loss of control – WBC won’t liaise with end user directly, WBC will liaise only to our partners
Confidentiality & security – WBC will take care of customer data. WBC will not reveal any customer information to anyone. All the customer data will be consider as confidential and it will be more secure.
Provider may not understand the Business process – WBC have expertise Functional and Technical consultant, our consultant will gather and analyses the customer information in depth and sorted out the solution based on their requirements.
Provider slow to react to changes in strategy – Our expertise will sort out the solution for any changes from customer based on their experience and implement the solution immediately.

Case Study

One of our client recruited an in house SAP B1 resource for Training the IT team, working for all department heads report requirements and involved in day to day operations.

For first 3 months it was so good and when organization has fulfilled all its requirements in SAP B1, the resource has become a operational resource which is highly expensive when compared to other operational resource salaries.

We offered them a cost effective solution for outsourcing their new requirements and support services as a long term contract, which has reduced their cost almost to fifty percent.

If you're interested and want to explore our Premium and standard support services contact us!..

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